Terms
Last updated 23 September 2026
These cover the website and, once it is released, the software and the reading service. Beta participants also sign a separate agreement, and where the two disagree the beta agreement wins.
1. Who you are agreeing with
INVEDEX ONE is published by JNTH Media, LLC. Using this website, the software, or the reading service means you accept these terms. If you are accepting on behalf of a business, you are saying you may bind it.
2. The software
The app runs on your own computer, cellular phone, or device under a licence to use it, not a transfer of ownership. You may install it on the computers, phones and devices your business uses. You may not resell it, rent it out, publish it, or remove or work around the checks that tie INVEDEX Scans, adding stock, importing and store updates to a subscription or licence.
Your records are yours. Nothing here gives us any claim over your inventory, your customers or your business data, and nothing here requires you to keep paying us in order to keep reading your own records.
3. The reading service
An INVEDEX Scan is one photograph read on our service, and it is the metered unit. A plan buys a number of scans in each monthly billing period, as shown on the pricing section of the front page.
- You are notified as you approach the limit. The allowance is the limit: once it is used up, scanning stops unless you have switched extra scans on.
- Unused scans roll over into the next billing period only, capped at one month’s worth — so the maximum you can hold is twice your plan’s monthly allowance.
- Beyond that, extra scans are charged at the rate shown for your plan, and only if you have switched them on. They are off by default.
- Moving to a bigger plan takes effect immediately. You are charged the difference in price for the rest of the current billing period, and that period’s allowance grows by the same share of the difference between the two plans’ allowances. Extra scans used before the move are never charged at more than the rate of the plan they were used on.
- Moving to a smaller plan, or to pay as you go, takes effect immediately when the scans already used in the current billing period fit the smaller plan’s allowance, counting any scans you carried into this period. That allowance replaces your current one for the rest of the period, unused scans carried in are capped at it, and the unused part of the larger plan’s fee is credited to your account and applied to later invoices rather than refunded to your card. If more scans have already been used than the smaller plan allows, the change takes effect at the start of your next billing period instead: nothing is charged or refunded for it, you can undo it before then, and unused scans carried into the smaller plan are capped at one month of its allowance. If extra scans are on and the smaller plan’s rate is higher, you agree to that rate when you confirm the change.
If a subscription ends, scanning stops when it ends. Fourteen days after that, adding stock, importing and store updates stop too, until you subscribe again. Your store’s stock numbers won’t change until you subscribe again, so change them in your store yourself if something sells. Viewing, searching, exporting, selling, syncing and backing up continue to work, and your records are never altered, locked or deleted because of a payment. A failed payment is not an ending: the subscription carries on while Stripe retries it, and ends only if it still cannot be paid. A payment that is outstanding does pause work in the end, though: adding stock, importing and store updates pause on the date the app shows — fourteen days after the end of the billing period, and never more than 44 days after the first failed payment — whether or not your device is online, and while Stripe may still be retrying. Settling the payment turns them back on.
So that the app keeps working without a connection, a signed-in device checks your subscription with our service from time to time. If it cannot, adding stock, importing and store updates pause on the date the app shows, which is at least four weeks after that device’s last check while the subscription is being paid and not already set to end. Where a subscription is set to end, that date is fourteen days after the day it ends.
4. What you must not do with it
- Send anything through the reading service that you have no right to send.
- Use it to break a law, or to infringe somebody else's rights.
- Share one subscription across separate businesses, or resell scans.
- Attack, overload or probe the service, or try to reach another customer's data.
If you record other people's details in the app — on an invoice, for example — you are the one responsible for them under the law where you sell. The app keeps them on your own devices and we never receive them, so we cannot answer a request about them on your behalf.
5. Payment
Plans are billed monthly in advance through Stripe and renew automatically each month until cancelled. Extra scans, and pay-as-you-go scans, are billed on the invoice for the period they were used in, or on the invoice issued when you move to a bigger plan. You can cancel at any time from inside the app: your subscription then ends at the end of the billing period already paid for, extra scans used until then are on the final invoice, and nothing further is charged. If a payment still fails after Stripe's automatic retries, the subscription is cancelled. An amount below Stripe's minimum charge of $0.50 is carried to a later invoice rather than charged on its own. Part-used months are not refunded. Prices can change with at least 30 days' notice before a renewal; the price you are on holds until then.
6. Your store connections
Connecting a store — Wix, Square, Shopify, Squarespace, WooCommerce, Ecwid or BigCommerce — means the app writes stock numbers into your shop on your instruction. You are responsible for what it is pointed at and for checking what it wrote. Those platforms are not ours and their own terms govern your use of them.
7. Accuracy, and the honest limit of it
Reading a label from a photograph is interpretation, not transcription, and it can be wrong. That is why the app shows you what it read and does not write anything until you confirm it. You are responsible for checking a reading before you accept it. We do not warrant that any particular reading is correct, and the software is not accounting, tax or legal advice.
8. Availability
The reading service is provided as-is and we do not promise it will never be unavailable. The software itself is designed so that an outage is not your problem: viewing, selling, exporting, syncing and backing up run on your own computer, phone or device and do not need us. Adding stock, importing and store updates keep working through an outage of ours until the date the app shows, which is at least four weeks after that device last checked your subscription, while the subscription is being paid and not already set to end. Section 3 gives the shorter dates that apply when it is.
9. Warranties and liability
To the fullest extent the law allows, the software and service are provided without warranties of any kind, express or implied. To the fullest extent the law allows, our total liability for any claim is limited to the amount you paid us in the twelve months before it arose, and we are not liable for lost profits, lost business or indirect losses.
Nothing here excludes liability that cannot lawfully be excluded, and if you are a consumer your statutory rights are unaffected.
10. Ending it
You may stop using it at any time and cancel from your account. We may suspend or end an account that breaks section 4, or that has not paid. If an account ends, the software on your own device keeps opening and your records stay readable and exportable; adding stock, importing and store updates pause fourteen days after it ends.
11. Trade marks
INVEDEX, INVEDEX ONE, the X1 mark and the associated designs belong to us. Using the software does not give you a right to use them.
12. Changes
We may update these terms. Material changes will be announced on the site and, for account holders, by email before they take effect. The date at the top is always the current version.
13. Governing law
These terms are governed by the laws of the State of Texas, and the courts of Montague County, Texas have exclusive jurisdiction.